An estimated 79,000 EU workers left the logistics industry in 2020. And skills and labour shortages continue. For example, a search on recruitment site Indeed showed 3,730 forklift operator vacancies*. Candidates are clearly needed to fill these roles. Which is making employers look to a more diverse talent pool. And as operator candidates change, operator training must adapt too.
It’s estimated that around 300,000 disabled people were unemployed in 2019. And that the employment rate for people with disabilities in 2019 was 53.2%, compared to 81.8% for non-disabled people. Indicating a significant employment gap. So, there are many differently-abled individuals who could work if adjustments are provided.
In the past, lift truck operator training has not catered for those with diverse needs. Such as physical, developmental, neurological, learning, and sensory differences. Or chronic and invisible illnesses or mental health issues. It has often been presumed to be too difficult. In fact, Instructors can easily put reasonable adjustments in place for candidates.
What’s more, under the Equality Act 2010, Instructors must discuss reasonable adjustments with trainees. This helps prevent candidates with additional needs from being at a disadvantage during training.
Widening opportunities for lift truck operators
Our industry’s need for skilled workers presents a unique opportunity. A chance to broaden the talent pool. And to create a more inclusive workforce.
It’s time to adapt lift truck operator training to accommodate diverse needs. Let’s bridge the employment gap for disabled individuals and others.
Here are four ways that you can tailor forklift operator training to be more inclusive.
- Train knowledgeable Lift Truck Instructors
The right operator training starts with the right Instructors. Today’s Instructors need awareness of the diverse needs of candidates.
The RTITB Materials Handling Equipment Instructor course has recently been revamped. Part of the new training includes a focus on reasonable adjustments. This gives Instructors up to date knowledge of how to cater for differences in learners.
In addition, the new RTITB MHE Instructor training can itself be delivered with reasonable adjustments. It is the only course of its kind that caters to candidates with disabilities or additional needs.
- Consider the classroom
Reasonable adjustments may need to be made to course materials and assessments.
For example, for candidates with dyslexia, you may need to change the typeface of course material. Or give extra time for assessments for those with certain needs. You might conduct a forklift operator theory test as an oral, rather than a written, exam. And some candidates may need additional breaks or rest time.
Classroom assistants may be helpful to support candidates in some cases. Either due to learning difficulties or because English is not their first language. Other candidates may be accompanied by a support worker.
- Make practical forklift training accessible
First, can candidates with mobility issues access your physical training location? You may need to provide handrails, wider doorways, and accessible toilet facilities, for example.
Then consider the equipment. Getting in and out of lift trucks can be challenging for those with mobility issues. Candidates may benefit from vehicles with hydraulic/mechanical lifts to get in and out of the truck. As well as customisable features for height, tilt, and lumbar support requirements.
Forklift controls can be modified to support operators with limited leg mobility. Hand-operated controls for throttle, brake, and other functions can be a good alternative. Whilst custom grips would help learners with grip strength issues.
Arm and footrests can help reduce fatigue. Especially for those with fibromyalgia, chronic fatigue syndrome, or similar conditions. Optional extras, such as orthopaedic cushions, provide additional support for hip and back problems.
- Harness technology to promote inclusion
For candidates with hearing or vision difficulties, training modifications may be needed. Here, assistive technology for lift trucks can prove helpful.
For instance, those with reduced vision can be supported by cameras, and proximity sensors. Alongside more traditional solutions, such as enhanced mirrors or lighting.
Those with hearing difficulties can benefit from tech too. Like visual indicator lights for various functions and alerts. Instructors may also consider the use of signals.
High-tech voice-activated controls are also a potential game changer for candidates with physical disabilities.
It’s time for change
Please reach out to our team if you want to discuss Reasonable Adjustments for operator training.